Shipping policy
We have 100% FREE Worldwide Shipping! All Orders, No Minimum!
WHEN WILL I RECEIVE TRACKING INFORMATION?
Within a week of your order being fulfilled (shipped), you will receive notification of your
tracking number.
If you do not receive your tracking number within 7 business days, please contact us!
Please note we can't ship to armed forces (APO / FPO).
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from a different international
warehouse, depending on which one has them available the fastest. Alternatively, if an
item is popular and on a bit of a back order, we might ship your items at different times,
in different packages, to prevent holding up your order and to get it to you as fast as
possible.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international
warehouses and they will do everything they can to get you your order as fast as they
can. Due to the popularity of our offers, please allow an estimated 1-2 weeks for your
order to arrive in the USA (varies from product to product). Other countries can take an
estimated 1-3 weeks (varies from product to product) due to distance traveling and
customs. Please note, that due to the extreme popularity of our offers, these are only
estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at
customs, sent back or even lost during the delivery process, we apologize. The postal
service is out of our control. However, in cases like this, because the packages are
insured, we will send you a new package with quicker shipping and full tracking, if
possible. Please see our refund and return policy for when these might be applicable to
shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in USD, which means you may be liable to
pay for duties and taxes once you receive your order. Import taxes, duties and related
customs fees may be charged once your order arrives at its final destination, which are
determined by your local customs office. Payment of these charges and taxes are your
responsibility and will not be covered by us. We are not responsible for delays caused
by the customs department in your country. For further details of charges, please
contact your local customs office.